Our Responsibilities

At Agnes & Sandy's Caring Hands, we commit to ensuring the highest standards of care for all our patients. You have the right to receive dignified and respectful treatment, tailored to your unique needs. Our staff are trained professionals who prioritize your health and welfare in a safe environment. We aim to build trust with you and your loved ones by maintaining transparency and open communication. Please read our terms carefully to understand your rights and the responsibilities that accompany our services.

Cancellation Policy

We understand that circumstances may sometimes change. If you need to cancel or reschedule your services, please notify us at least 24 hours in advance. This allows us to make necessary arrangements to accommodate other clients who may be waiting for our care services. Cancellations made within the 24-hour window may incur a fee. We appreciate your understanding as we strive to provide the best possible service and keep our operations running smoothly. Our goal is to ensure you receive care without interruptions while respecting the needs of all clients. Thank you for your cooperation!